Skills

Design - Interaction Design, Persona Development, Storyboarding, Concept Sketching, Wireframing, Prototyping, Information Visualization, Mobile Design. 

Research - Heuristic Evaluation, Competitive Analysis, Contextual Inquiry, Diary Study, Affinity Diagram, Usability Testing, Cognitive Walkthrough, Grounded Theory.

Software - Omnigraffle, Sketch, Axure, Balsamiq, Photoshop, Illustrator

Programming - HTML5, CSS3, Javascript, Java, Python, C#, Perl, C, SQL

Environment - OSX, Windows, Linux


Work Experience

New York, NY | 6/2015 - Present

Bloomberg L.P.  | UX Designer               

  • Conducted user research and analysis across a complex financial space to understand user workflows and identify gaps in the current system.
  • Advised management on high-level product strategy and business prioritization based on research findings.
  • Designed and wireframed transactional financial systems on the Bloomberg Terminal for analysts, traders and investment advisors.
  • Contributed to define UX design patterns across the entire Bloomberg Terminal
  • Collaborated with other designers, developers, and product managers who are collocated and international. 

Atlanta, GA | 8/2014 - 12/2014

Georgia Tech | UX Design and Research Assistant 

  • Published Captioning on Glass, a real time captioning application to help the deaf to communicate, on Google Glassware Store.
  • Conducted research using surveys, semi-structured interviews, and diary studies with 26 hearing-impaired participants.
  • Analyzed research findings to inform design and development.
  • Designed and wireframed Android and Google Glass interfaces based on user research and evaluation. 

New York, NY | 5/2014 - 8/2014

Bloomberg L.P. | UX Design Intern

  • Conducted user research on financial research and trading workflow using semi-structured interviews with 17 participants.
  • Provided research findings that are utilized in multiple current and future projects. Designed a system to support the creation, retrieval and sharing of the information among financial analysts, traders, sales, and portfolio managers.
  • The designs are used as the basis for the redesign of a flagship Bloomberg product. 

Cincinnati, OH | 2/2013 - 8/2013

Medpace Inc. | Software Test Engineer

  • Performed QA testing on web applications and reported usability problems.
  • Developed test cases and automation suites for the web interface of the clinical trial management system. 

Lexington, KY | 7/2011 - 12/2012

Lexmark Inc. | Firmware Test Engineer

  • Performed QA testing on Apple AirPrint User Interface on all printer families and helped certified Lexmark printers with AirPrint
  • Developed User Interface automation tools for stress and stability testing

Danville, KY | 5/2010 - 8/2010

Centre College | Research Assistant

  • Developed User Interface for Attention Deficient Disorder research collaborating with psychology researchers. 

Education

New York, NY | 8/2015 - 12/2015

Pratt Institute

Continuing Education: UX/UI Mobile Design courses

Atlanta, GA | 8/2013 - 5/2015

Georgia Institute of Technology 

MS, Human Computer Interaction | GPA 3.9

Danville, KY |  8/3007 - 5/2011

Centre College

BS, Computer Science & Economics | Major GPA 3.8